Reach opted-in customers at scale
The business reaches thousands of opted-in customers with one send instead of manually messaging contacts one by one.
Learn moreAvailable now
In build
The whole team
Nineteen specialists, each with a defined job and an honest status label.
See all nineteenWavy lets a cosmetics brand showcase its product catalog, recover abandoned carts, and answer shade or ingredient questions through an AI-assisted chatbot.
In practice
A shopper browses a product catalog inside WhatsApp, adds a lipstick shade to their cart, doesn't complete checkout, and receives a reminder message with the exact shade and a link back to the cart twenty minutes later.
Wavy meets your customers on the channels a beauty and cosmetics business actually runs on — no separate app to check.
Works with
Capabilities
18 of Wavy's capabilities apply directly to this industry.
The business reaches thousands of opted-in customers with one send instead of manually messaging contacts one by one.
Learn moreThe business answers routine questions instantly, day or night, without adding support staff.
Learn moreThe business collects clean, structured customer data (bookings, orders, applications) without redirecting people to an external website.
Learn moreMultiple staff members handle customer conversations from one WhatsApp number without stepping on each other or losing context.
Learn moreCustomers browse products, ask questions, and place an order without leaving the WhatsApp conversation.
Learn moreThe business wins back sales that would otherwise be lost when a customer starts checkout but doesn't finish.
Learn moreThe business fills more of its calendar and loses fewer no-shows by confirming and reminding customers automatically.
Learn moreThe business keeps customer data consistent across WhatsApp and the tools it already uses, without manual re-entry.
Learn moreThe business converts website visitors and ad clicks directly into a WhatsApp conversation instead of losing them to a contact form nobody fills out.
Learn moreThe rest of the team

Socie plans the visual look of a salon or cosmetics brand's Instagram grid in advance so posts feel cohesive rather than random.
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Ank analyzes product-level sales and repeat-purchase patterns from an e-commerce or POS export.
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Bharti helps salon and cosmetics-brand employers hire stylists, therapists and retail counter staff with a mix of structured interviews and fast WhatsApp-based applications for entry-level roles.
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Dena lets a salon-supply retailer see combined daily settlement and balance trends across their business account without manually checking a banking app between customers.
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Doctor has no salon- or cosmetics-facing workflow; a salon owner or aesthetician could use it personally to track their own family's records, unrelated to any client-facing service.
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Guru keeps a salon's product-restocking and hygiene-checklist SOPs current with acknowledgment tracking so every staff member has confirmed reading them.
See the playbookQuestions
Yes. Wavy is available now. Wavy lets a cosmetics brand showcase its product catalog, recover abandoned carts, and answer shade or ingredient questions through an AI-assisted chatbot.
A shopper browses a product catalog inside WhatsApp, adds a lipstick shade to their cart, doesn't complete checkout, and receives a reminder message with the exact shade and a link back to the cart twenty minutes later.
No. Wavy fits around your existing process rather than replacing it, and anything consequential still needs a person to approve it before it goes out.
Fits your stack
Available today